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Notice Under The Americans With Disabilities Act: If you are a person with a disability and require an accommodation to participate in a City program, service or activity, requests for accommodations may be made by calling (831) 646-3760 (voice), 7-1-1 (California Relay Service), or by email at, at least 30 hours in advance of the event. Copies of documents are available in alternative formats, upon request. We make every effort to adhere to 508 requirements as set forth by the W3C Accessibility Initiative. Ongoing validation testing is conducted using industry-recognized tools for coding and usability.


The Americans with Disabilities Act (ADA), enacted on July 26, 1990, provides comprehensive rights and protections to individuals with disabilities in the areas of employment, state and local government services, public accommodations, and telecommunications. The ADA Title II prohibits all state and local governments from discriminating on the basis of disability, but moreover, its goal is to promote equality of opportunity and full participation.

The City of Monterey works to ensure that every program, service, benefit, activity and facility operated or funded by the City of Monterey is accessible to, and useable by, people with disabilities. The City continually strives to eliminate barriers that may prevent persons with disabilities from access to or participation in City programs, services, activities, and facilities.

If you would like to request a reasonable accommodation for access to City facilities, services, activities, and programs please complete and submit the Request for Accommodation Form. If you cannot fill out the form or require assistance to do so, please contact the City's ADA Coordinator, (831) 646-3760.

Request for Accommodation Form - alternative formats:

Disability Access at Meetings

The City of Monterey is committed to including the disabled in all of its services, programs and activities.  In compliance with the Americans with Disabilities Act, if you need special assistance to participate in a meeting, please contact the City Clerk’s Office at (831) 646-3935. Notification 30 hours prior to the meeting will enable the City to make reasonable arrangements to ensure accessibility to this meeting [28 CFR 35.102-35.104 ADA Title II]. Later requests will be accommodated to the extent feasible.

crsDIAL 7-1-1 
For communication-related assistance, dial 711 to use the California Relay Service (CRS) to speak to City offices. CRS offers free text-to-speech, speech-to-speech, and Spanish-language services 24 hours a day, 7 days a week. If you require a hearing amplification device to attend a meeting, dial 711 to use CRS to talk to the City Clerk's Office at (831) 646-3935 to coordinate use of a device.

Grievance Procedure and Form

Grievance Procedure
ADASignThis Grievance Procedure is established to meet the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, or programs by the City of Monterey. A written grievance should be filed on the ADA Grievance Form included below. If the grievance is not filed on the Grievance Form, it should nonetheless be in writing and contain information about the alleged discrimination such as name, address, phone number of the grievant and location, date, and description of the problem. Alternative means of filing grievances, such as a tape recording or personal interviews will be made available upon request. The grievance should be submitted and signed by the grievant or their designee as soon as possible, but no later than 60 calendar days after the alleged violation to the City of Monterey ADA Coordinator listed below.

The form is available in the alternative formats linked below. If you need the form in an alternative format other than provided, please contact the ADA Coordinator at (831) 646-3890.

Grievance Form - alternative formats:

Doc app

Document Center

The Document Center provides easy access to public documents. Click on one of the categories below to see related documents or use the search function.

Categories always sorted by seq (sub-categories sorted within each category)
Documents sorted by SEQ in Ascending Order within category

ADA Transition Plan and Agenda Reports6 documents

Agenda Reports3 documents

  • ADA Compliance Review Policy for City Projects
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    Council Meeting, March 17, 2015
  • ADA Curb Ramp and Sidewalk Design Exception Policy
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  • ADA Policies and Procedures
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PART 11 document

  • Section I: Executive Summary Section II: Self Evaluation Section III: Access Compliance Assessment
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PART 21 document

  • Public Rights-of-Way (Intersections)
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PART 31 document

  • Public Rights-of-Way (Pedestrian Signals)
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